Conversations on the quiet work behind standout spaces
Across design-driven industries, branding is about shaping how a space is felt, not just how it looks. Turn Down Service is a podcast exploring the art and strategy behind that process. Through conversations with marketing leaders, PR executives, architects, and interior design and luxury brand teams, we look at how considered design, storytelling, and experience come together to create work that lasts.
Each episode features candid conversations with leaders across design, architecture, hospitality, and public relations, exploring how branding shapes perception, experience, and the physical spaces that carry a brand. From creative and marketing strategy to PR and spatial design, The Turn Down Service examines how these disciplines intersect to influence how brands are understood and remembered.
Eleanor Amari
New Episode
Eleanor Amari has built her career at the intersection of architecture, design, and brand. From early experience at SOM, to shaping communications inside Kelly Wearstler’s studio, to serving as Creative Director at DADA Goldberg, she has operated behind the scenes of some of the most visible names in the design world. Her work has spanned social architecture, brand systems, real estate marketing, personality-driven storytelling, and cultural positioning.
CONVERSATIONS WITH THE PEOPLE BEHIND THE BRAND
Episodes feature marketers, PR leads, and brand strategists shaping how we experience spaces—hotels, design firms, real estate developments, and more. These aren’t architects; they’re the storytellers behind the spaces we remember.
HOW STRATEGY MEETS SPACE
We break down how branding, design, and marketing work together to create a sense of place. From a launch campaign to the look and feel of a room, it’s all connected.
Lauren Engel
Meet the host
Lauren Engel oversees all facets of business, marketing, and operations for Arturo+Lauren. Raised in Hong Kong, Lauren cultivated a passion for capturing architectural and interior environments.
BEHIND THE WORK
Real campaigns, rebrands, and launches—what worked, what didn’t, and why. We go beyond the visuals to talk about positioning, audience, and long-term impact.
TACTICAL IDEAS FOR CREATIVE MARKETERS
Whether you’re in hospitality, furniture, or lifestyle branding, this podcast gives you fresh ways to think about place-based marketing. No fluff—just useful ideas you can bring to your next pitch or campaign.
